Due to high demand on shipping couriers, please allow more time for shipments to be in transit. We are not responsible for delayed deliveries due to weather, shipping service disruptions or incomplete/incorrect addresses.
Due to Holiday closures, we do not ship on the following days:
To make sure your gift arrives on time, we may find it necessary to substitute an item of equal or greater value.
We guarantee your complete satisfaction on every order. Because we do not add preservatives to our fresh baked cookies, they are best consumed within a few days of delivery or frozen to enjoy at a later date. If for any reason you are dissatisfied, please e-mail us at firstname.lastname@example.org. Include your name, order number and a description of the problem. We may replace the product, or in some cases process a refund or credit. Because our cookies are perishable, we ask that you do not return the original product to us.